Interviewing A Powerful Tool for Designing Better Experiences A homeless man once told me that I’m a good listener. Maybe that’s why he readily allowed me to follow him around for several weeks, showing me where he slept and how he survived the cold, even letting me take photos of him, and [...]

I led a team under tight budgetary and scheduling constraints for this startup devoted to helping fans of the movie, A Christmas Story, relive their childhood with Pink Bunny Pajamas.

Teaching Philosophy Creating Learning Experiences The six short, single-spaced paragraphs looked horribly incomplete – after all, the assignment called for at least two pages. Compared to submissions from his classmates, the effort seemed half-hearted, irresponsible, and negligent – unless you take a closer look. And I did. I’ve found that regularly [...]

I’ve been building and leading teams for my entire career across different industries – in media as an editor (in journalism talk that means a manager who has subject matter expertise in writing, editing, and visual communication), as a project manager, in non-profit work, and as a founder of startups. In each situation, I’ve become skilled at using interviewing techniques to build better team dynamics, enhance motivation, and establish clearer vision.